Systems designed for simplicity

The NHS has a system called click and choose which in theory allows "customers"  to seek treatment anywhere they wish ( within the UK ) , but in fact does little to encourage it. A number of "hoops "has to be negotiated  seemingly preventing the ultimate aim of the scheme . However, the originators failed to cover the likes of Lynne who fails to recognise "hoops", let alone failure to successfully negotiate them. It is interesting  watching progress ( or lack of it ) as each hoop is traversed, often SAS style . However, I still have to see a hoop traversed so I'll give clues if and when it ever happens. Watch this space.

Whilst getting bored and frustrated by NHS systems I took the opportunity to catch up with an award winning film missed in the 90's "Nell". To say it is a masterpiece would be an understatement.